Is it too much to ask? Or should a person working with the public in a service oriented field have a definite command of the English language? C'mon guys, work with me here, I beg of you.
Today I had to go and get slew of preparative work done for the resolution of my medical crisis. Last time I checked ( oh, and did I mention, I too work in this field?)the business of medicine is most certainly customer service oriented. I realize that I live and work in a diversely cultural area of the United States. I, in fact, am of ethnic heritage myself. Union made but ethnic none-the-less. However; it should not cause me or anyone else for that matter to go postal while trying to be registered into a data base in order to get my blood work drawn. Not unless the clerk registering you can only speak Tarzan's version of English if even that much at all.
I throw the question out to you. Any thoughts on how much of a degree of English you must know if you are the first contact of a business involving customer service?
I now return you to your regular programming....
Have a great weekend!!!
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1 comment:
That's what you get when you have to go to the competition to have your lab work done...just think, WE have people who have won awards working for us. ((LOL))
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